Support Facilitators will work with you to understand your needs and goals, and then connect you with the customised support team you need at that time.
The process starts with a referral to ISPIR. This referral can come from an individual (self-referral), from a family or carer, or from an organisation which has the individual’s consent.
Your first point of contact will be with the ISPIR team. If you are eligible for the program, you will be allocated to a Support Facilitator who will work with you to develop a PIR Action Plan that will outline difference services, supports and activities to assist you to overcome the barriers preventing you from living the life you hope for. The Support Facilitator will also assist you to access the NDIS if you are interested.
Even if the ISPIR program is not right for your situation, you will be connected to services that can help you more effectively. There is no wrong door at ISPIR.
An example of a person and information that might be provided to ISPIR is included below. All information included is fictional; any similarities to real people is a coincidence.
Dominic Poulos is a 62 year old male who lives in Kanahooka. A referral has been received and accepted from his son, who is also Mr Poulos’ main carer. Mr Poulos is aware of and has consented to the referral being made.
Mr Poulos’ son included the below information when making the referral.
Dad lives alone in a department of housing house. He has schizophrenia- he's had this as long as I can remember. Dad has lived alone since 2013 when Mum died- she used to look after him well but often found this really hard work because of Dad's needs. Since she died he has struggled to look after himself- he doesn't know how to cook or clean as Mum did all of this. He doesn't have any close friends, and most of his family (siblings) still live in Greece or in Melbourne. I have taken over as his carer but can't do as much as Mum did because I have a wife and young kids who need me too- this is causing huge stress for me. Dad seems to spend all of his time in the house- he used to like church and playing chess in the Mall, but stopped this when mum died. The house is very messy and he seems to be hoarding things for weird reasons. I'm worried he can't manage on his own- department of housing have said they might evict him, or move him somewhere else, but I don't know how to manage this and he won't let me help anyway. Dad does not speak very good English- he has a Greek speaking GP who he likes and gives him his scripts. He has seen other people from mental health before, but not for a long time. We really need help.
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Illawarra-Shoalhaven Partners in Recovery.
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ISPIR gratefully acknowledges the financial and other support from the Australian Government Department of Health